For the first time in the domestic educational literature, extensive practical (applied) material (business games, practical situations, tasks) has been systematized in all sections of the organization’s personnel management course: human resources of work, personnel management methodology and the formation of an organization’s personnel management system, personnel management strategy and personnel planning work in the organization, technology of personnel management and its development, management of personnel motivation and behavior, assessment of personnel performance and economic efficiency of projects to improve the organization's personnel management.
Today, this is the most complete textbook intended for those who study the problems of personnel management in an organization - not only for undergraduates and graduate students of universities, but also for students of other levels and forms of education. It will also be useful to managers and specialists involved in the formation of the personnel management system and the management system of the organization as a whole.

The need for specialists with modern, in-depth knowledge in the field of personnel management is currently greatest in the management system of the domestic economy, and primarily in its main level organizations, where significant changes are taking place in the management of the organization as a whole and the personnel management system in particular. The main burden in implementing these changes is borne by personnel management specialists, therefore, how organizations adapt to market conditions and requirements depends on how fully they are armed with such knowledge and, most importantly, how skillfully and effectively they can apply it in practice. and how they achieve their goals.

It should be noted that fundamental textbooks and monographs in the field of theory and methodology of personnel management have been published to date. However, there remains a shortage of educational literature covering the practical range of issues in personnel management, capable of equipping managers and those preparing to become them with professional knowledge and practical skills.

The proposed study guide contains business games, practical situations and tasks for all sections of the human resource management course. Its structure, which is important to emphasize, reflects the content of the textbook “Personnel Management of an Organization”. It is useful to consider both of these works as a single whole (although each of them has independent value). Therefore, when conducting classes in this workshop, it is necessary to use the textbook materials as methodological instructions.

TABLE OF CONTENTS
INTRODUCTION 5
CHAPTER 1 HUMAN RESOURCES OF LABOR ACTIVITY 7
1.1. SOCIOLOGY OF LABOR AND ORGANIZATIONS 7
1.2. LABOR RESOURCES, PERSONNEL AND LABOR POTENTIAL OF THE ORGANIZATION 11
1.3. SOCIAL-LABOR RELATIONS, LABOR MARKET AND PERSONNEL EMPLOYMENT 18
1.4. STATE SYSTEM OF HUMAN RESOURCES MANAGEMENT 27
CHAPTER 2 ORGANIZATIONAL PERSONNEL MANAGEMENT METHODOLOGY 32
2.1. PERSONNEL MANAGEMENT CONCEPT 34
2.2. METHODS OF PERSONNEL MANAGEMENT 34
2.3. METHODS FOR BUILDING A PERSONNEL MANAGEMENT SYSTEM 42
CHAPTER 3 PERSONNEL MANAGEMENT SYSTEM OF THE ORGANIZATION 49
3.1. ORGANIZATIONAL DESIGN OF THE PERSONNEL MANAGEMENT SYSTEM 49
3.2. GOALS AND FUNCTIONS OF THE PERSONNEL MANAGEMENT SYSTEM 58
3.3. ORGANIZATIONAL STRUCTURE OF THE PERSONNEL MANAGEMENT SYSTEM 73
3.4. HR AND DOCUMENTATION SUPPORT OF THE PERSONNEL MANAGEMENT SYSTEM 78
3.5. REGULATORY AND METHODOLOGICAL SUPPORT OF THE PERSONNEL MANAGEMENT SYSTEM 93
CHAPTER 4 STRATEGIC PERSONNEL MANAGEMENT OF AN ORGANIZATION 100
4.1. STRATEGIC MANAGEMENT OF AN ORGANIZATION AS AN INITIAL PREREQUISITE FOR STRATEGIC MANAGEMENT OF ITS PERSONNEL 100
4.2. SYSTEM OF STRATEGIC PERSONNEL MANAGEMENT OF AN ORGANIZATION 104
4.3. ORGANIZATIONAL PERSONNEL MANAGEMENT STRATEGY 108
4.4. IMPLEMENTATION OF PERSONNEL MANAGEMENT STRATEGY 110
CHAPTER 5 PLANNING WORK WITH THE ORGANIZATION’S PERSONNEL 113
5.1. BASICS OF PERSONNEL PLANNING IN AN ORGANIZATION 113
5.2. OPERATIONAL PLAN FOR WORKING WITH PERSONNEL 115
5.3. PERSONNEL MARKETING 116
5.4. PLANNING AND FORECASTING PERSONNEL NEEDS 125
5.5. PLANNING LABOR INDICATORS. 135
5.6. LABOR PRODUCTIVITY PLANNING 140
5.7. LABOR RATING AND CALCULATION OF PERSONNEL NUMBER 147
CHAPTER 6 TECHNOLOGY OF PERSONNEL MANAGEMENT OF THE ORGANIZATION 152
6.1. RECRUITMENT, SELECTION AND RECEPTION OF STAFF 152
6.2. SELECTION AND PLACEMENT OF PERSONNEL 180
6.3. BUSINESS ASSESSMENT OF PERSONNEL 190
6.4. LABOR ADAPTATION OF PERSONNEL 199
6.5. BASICS OF PERSONNEL LABOR ORGANIZATION 202
6.6. RELEASE OF STAFF 205
CHAPTER 7 TECHNOLOGY OF MANAGEMENT OF PERSONNEL DEVELOPMENT OF THE ORGANIZATION 2 14
7.1. SOCIAL DEVELOPMENT MANAGEMENT 214
7.2. ORGANIZATION OF PERSONNEL TRAINING 217
7.3. ORGANIZATION OF CERTIFICATION 222
7.4. BUSINESS CAREER MANAGEMENT 231
7.5. MANAGEMENT OF INNOVATIONS IN HR WORK 237
CHAPTER 8 BEHAVIOR MANAGEMENT OF ORGANIZATIONAL PERSONNEL 2 44
8.1. THEORY OF PERSONAL BEHAVIOR IN ORGANIZATION 244
8.2. MOTIVATION OF WORK ACTIVITIES OF STAFF 252
8.3. STAFF REMUNERATION 263
8.4. BUSINESS ETHICS 290
8.5. ORGANIZATIONAL CULTURE 299
8.6. CONFLICT AND STRESS MANAGEMENT 305
8.7. SAFETY OF THE ORGANIZATION, LABOR AND PERSONNEL HEALTH 319
CHAPTER 9 EVALUATION OF PERFORMANCE RESULTS OF ORGANIZATIONAL PERSONNEL 3 2 5
9.1. ASSESSMENT OF THE LABOR RESULTS OF THE ORGANIZATION'S PERSONNEL 325
9.2. ASSESSMENT OF PERFORMANCE RESULTS OF PERSONNEL MANAGEMENT DIVISIONS AND THE ORGANIZATION AS A WHOLE 334
9.3. ASSESSMENT OF THE ECONOMIC EFFECTIVENESS OF PROJECTS TO IMPROVE THE SYSTEM AND TECHNOLOGY OF PERSONNEL MANAGEMENT 343
RECOMMENDED READING 362

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In a textbook prepared by scientists from the Department of Personnel Management of the State University of Management. issues of key importance for personnel management specialists and organizational managers in the broad sense of the word are considered: the theory of human resource management, the methodology of personnel management and the formation of an organization's personnel management system, strategic personnel management and planning of personnel work in an organization, technology of personnel management and its development , as well as issues of managing the behavior of the organization’s personnel and assessing the results of their activities.
For undergraduate and graduate students studying the problems of personnel management in an organization, as well as specialists involved in the formation of a personnel management system and management systems for an organization as a whole, working with personnel in the market conditions of the functioning of the domestic economy.

Economic reforms carried out in Russia have significantly changed the status of the organization as the main link in the economy. Private organizations appeared, along with those based on state ownership, mixed ones, with collective ownership. The market puts the organization into fundamentally new relationships with government agencies, production and other partners, and employees. New economic and legal regulators have emerged. In this regard, the relationships between the leaders of the organization, between managers and subordinates, and between all employees within the organization have changed.

This textbook aims to equip the reader with knowledge of a new mechanism for managing personnel of an organization in the emerging market environment. The logically constructed structure of the textbook covers a wide range of problems of personnel management in an organization - from the history of the development of human labor to assessing the effectiveness of its activities.

TABLE OF CONTENTS
PREFACE 5
CHAPTER1 HUMAN RESOURCES LABOR ACTIVITY 8
1.1. Historical development of labor and business enterprise 8
1.2. Management theories about the role of a person in an organization 23
1.3. Social policy of the state and organization 29
1.4. Sociology of labor and organizations 37
1.4.1. Sociology of labor as a scientific discipline 37
1.4.2. Social functions of labor 40
1.4.3. Relationship between work and other activities 42
1.4.4. Basic concepts of labor sociology 43
1.4.5. Methods of labor sociology 47
1.4.6. Sociology of organizations 4c
1.5. Labor resources, personnel and labor potential of the organization 51
1.6. Social and labor relations, labor market and personnel employment 62
1.6.1. Social and labor relations in a market economy 62
1.6.2. Labor market and its characteristics 64
1.6.3. Employment 69
1.6.4. Unemployment 71
1.6.5. Internal labor markets and employment of organization personnel 73
1.7. State system of labor resources management 75
CHAPTER 2 ORGANIZATIONAL PERSONNEL MANAGEMENT METHODOLOGY 84
2.1. Philosophy of personnel management 85
2.2. Human Resource Management Concept 92
2.3. Patterns and principles of personnel management 103
2.4. Personnel management methods 109
2.5. Methods for constructing a personnel management system 116
CHAPTER 3 PERSONNEL MANAGEMENT SYSTEM OF THE ORGANIZATION 125
3.1. Organizational design of the personnel management system 125
3.1.1. Understood, stages and phases of organizational design 125
3.1.2. Characteristics of the stages of organizational design 128
3.2. Goals and functions of the personnel management system 137
3.3. Organizational structure of the personnel management system 144
3.4. Personnel and documentation support of the personnel management system 153
3.4.1. Staffing 153
3.4.2. Documentation support 161
3.5. Information and technical support of the personnel management system 165
3.5.1. Information support for the organization's personnel management system 165
3.5.2. Technical support of the organization's personnel management system 168
3.6. Regulatory, methodological and legal support for the personnel management system 176
3.6.1. Negative methodological support 176
3.6.2. Legal support 187
CHAPTER 4 STRATEGIC PERSONNEL MANAGEMENT OF AN ORGANIZATION 191
4.1. The organization's personnel policy is the basis for the formation of a personnel management strategy 191
4.2. Strategic management of an organization as an initial prerequisite for strategic management of its personnel 201
4.3. System of strategic personnel management of the organization 207
4.4. HR strategy of the organization 216
4.5. Implementation of HR strategy 231
CHAPTER 5 PLANNING WORK WITH THE ORGANIZATION’S PERSONNEL 239
5.1. Basics of personnel planning in an organization 239
5.1.1. The essence, goals and objectives of personnel planning 239
5.1.2. Contents of personnel planning 242
5.1.3. Levels of personnel planning 244
5.1.4. Requirements for personnel planning 245
5.1.5. Personnel controlling and personnel planning 247
5.2. Operational plan for working with personnel 249
5.2.1. Structure of the operational plan for working with personnel 249
5.2.2. Contents of the operational plan for working with personnel 251
5.3. Personnel Marketing 257
5.3.1. The essence and principles of personnel marketing 257
5.3.2. Information function of personnel marketing 259
5.3.3. Communication function of personnel marketing 265
5.4. Planning and forecasting staffing needs 268
5.5. Labor indicators in the personnel planning system 279
5.6. Labor productivity planning 290
CHAPTER 6 TECHNOLOGY OF PERSONNEL MANAGEMENT OF AN ORGANIZATION 310
6.1. Recruitment, selection and reception of personnel 310
6.1.1. Sources of recruitment organization 310
6.1.2. Requirements for candidates for vacant position 314
6.1.3. Organization of the selection process of applicants for vacant positions 326
6.2. Selection and placement of personnel 330
6.3. Business assessment of personnel 339
6.4. Socialization, career guidance and labor adaptation of personnel 349
6.4.1. The essence of personnel socialization 349
6.4.2. The essence and types of career guidance and personnel adaptation 353
6.4.3. Organization of management of career guidance and personnel adaptation 362
6.5. Fundamentals of personnel labor organization 368
6.5.1. The essence and objectives of labor organization. Scientific organization of labor 366
6.5.2. Contents and principles of scientific organization of labor 369
6.5.3. Management work. Features and specifics 375
6.5.4. Organization of managerial work 377
6.6. Release of personnel 381
6.7. Automated information technologies for personnel management 388
CHAPTER 7 TECHNOLOGY OF MANAGEMENT OF PERSONNEL DEVELOPMENT OF THE ORGANIZATION 408
7.1. Social Development Management 408
7.1.1. Social development of an organization as an object of management 408
7.1.2. Main factors of the social environment 410
7.1.3. Personnel social protection management 415
7.1.4. Tasks and functions of social service 419
7.2. Organization of personnel training 424
7.2.1. Basic Concepts and Learning Concepts 424
7.2.2. Types of personnel training 426
7.2.3. Personnel training methods 428
7.2.4. The role of the personnel management service in organizing personnel training 430
7.3. Organization of personnel certification 432
7.4. Personnel business career management 442
7.4.1. Concept and stages of career 442
7.4.2. Business Career Management 451
7.5. Management of career and professional promotion of personnel 456
7.6. Personnel reserve management 464
7.6.1. The essence and procedure for forming a personnel reserve 464
7.6.2. Planning and organization of work with the personnel reserve 466
7.6.3. Control over work with the personnel reserve 471
7.7. Innovations in personnel management 472
7.7.1. Innovative potential of the organization's personnel 472
7.7.2. Initial prerequisites for personnel innovation 479
7.7.3. Management of innovations in personnel work 465
CHAPTER 8 BEHAVIOR MANAGEMENT OF ORGANIZATIONAL PERSONNEL 491
8.1. Theory of personality behavior in organizations 491
8.2. Theoretical foundations of motivation and stimulation of labor activity of personnel 503
8.2.1. The essence of work motivation 503
8.2.2. The essence of stimulating work activity 507
8.2.3. Motivational core of the organization's personnel 511
8.3. Material and non-material incentives for personnel 515
8.3.1. Material incentives for personnel 515
6.3.2. Non-material incentives for personnel 523
6.4. Management of motivation and stimulation of work activity 530
6.4.1. Management system for motivation and stimulation of work activity 530
8.4.2. Formation of a system of motivation and stimulation of work activity 534
8.5. Business Ethics 537
6.5.1. General patterns of interpersonal relationships 537
8.5.1. Appearance of a business person 539
6.5.1. Fundamentals of Rhetoric 539
8.5.1. Conducting a business conversation 541
8.5.2. Telephone Ethics 543
8.5.3. Rules of criticism 544
8.6. Organizational culture 545
8.6.1. The essence and structure of organizational culture 545
8.6.2. Functions of organizational culture 550
8.6.3. Methods for studying organizational culture 551
6.6.1. Types of organizational culture and their features 555
8.6.1. Methods of managing organizational culture 562
8.7. Conflict and stress management 568
8.7.1. Organization of conflict and stress management 568
8.7.2. Conflict management methods 571
8.7.3. Stress management methods 578
8.8. Safety, conditions and labor discipline of personnel 580
8.8.1. Security of the organization and its personnel 580
8.8.2. Working conditions of personnel 586
8.8.3. Personnel labor discipline 592
8.8.4. Personnel turnover management 594
CHAPTER 9 ASSESSMENT OF PERFORMANCE RESULTS OF ORGANIZATIONAL PERSONNEL 604
9.1. Analysis and description of the job (position) and workplace 604
9.2. Evaluation of the performance of the organization’s personnel 616
9.3. Assessing the performance of HR departments and the organization as a whole 626
9.3.1. Evaluation of the performance of the organization’s management units 626
9.3.2. Assessment of the activities of personnel management units 633
9.4. Estimation of organization personnel costs 640
9.5. Assessing the economic and social efficiency of projects to improve the system and technology of personnel management 646
9.5.1. The procedure for calculating the economic and social efficiency of projects to improve the system and technology of personnel management 646
9.5.2. Assessing the economic efficiency of projects to improve the system and technology of personnel management 652
9.5.3. Assessing the social effectiveness of projects to improve the system and technology of personnel management 660
9.5.4. Estimation of costs associated with improving the system and technology of personnel management 666
9.6. Personnel audit 670
BIBLIOGRAPHY 678

Kibanov, A.Ya. Personnel management of an organization: workshop [Text]: textbook. allowance, rec. Ministry of Defense of the Russian Federation / ed. A.Ya. Kibanova. – M.: INFRA – M, 2008. – 364 p.

For the first time in the domestic educational literature, extensive practical (applied) material (business games, practical situations, tasks) has been systematized in all sections of the organization’s personnel management course: human resources of work, personnel management methodology and the formation of an organization’s personnel management system, personnel management strategy and personnel planning work in the organization, technology of personnel management and its development, management of personnel motivation and behavior, assessment of personnel performance and economic efficiency of projects to improve the organization's personnel management.

Today, this is the most complete textbook intended for those who study the problems of personnel management in an organization - not only for undergraduates and graduate students of universities, but also for students of other levels and forms of education. It will also be useful to managers and specialists involved in the formation of the personnel management system and the management system of the organization as a whole.

Kibanov, A.Ya. Personnel management of an organization [Text]: textbook, rec. Ministry of Defense of the Russian Federation / ed. A.Ya. Kibanova. – M. : INFRA – M, 2011. – 695 p.

The textbook, prepared by scientists from the Department of Human Resources Management of the State University of Management, examines issues that are of key importance for personnel management specialists and managers of organizations in the broad sense of the word: the theory of human resource management, the methodology of personnel management and the formation of an organization’s personnel management system, strategic personnel management and personnel planning work in the organization, technology of personnel management and its development, as well as issues of managing the behavior of the organization’s personnel and assessing the results of their activities.

For undergraduate and graduate students studying the problems of personnel management in an organization, as well as specialists involved in the formation of a personnel management system and management systems for an organization as a whole, working with personnel in the market conditions of the functioning of the domestic economy.

Kibanov, A.Ya. Personnel management of an organization: current technologies of recruitment, adaptation and certification [Text]: textbook / A.Ya. Kibanov. – M.: KnoRus, 2010. – 416 p.

The concept and principles of candidate selection during hiring are considered; contact and non-contact methods of assessing applicants, assessing candidates using testing. The experience of using modern technologies for recruitment and personnel assessment in selection, career guidance, adaptation and certification is covered. Particular attention is paid to issues of selection and recruitment in international organizations. Appendices are included to help the reader apply the material presented in everyday practice.

Kovaleva, S.V. Working with personnel, a systematic approach [Text]: textbook / S.V. Kovaleva. – M.: Alfa-Press, 2008. – 248 p.

The main provisions of standardization of human resource management activities are considered taking into account the requirements of international ISO standards; structure of indicators for planning analysis; provisions on the certification procedure and standard provisions on wages, benefits, compensation and other social payments.

Korotkov, E.M. Concept of Russian management [Text]: Educational. allowance: rec. Ministry of Defense of the Russian Federation. – M.: Publishing and consulting enterprise “Deka”, 2004. – 894 p.

We present to your attention one of the versions of computer training programs developed at the State University of Management.

Its use opens up new opportunities in educational technology: systematic presentation of knowledge, visualization of concepts, regulation of the processes of mastering educational material, in-depth rating assessment of the quality of training, choice of options for mastering the course, and, consequently, individualization of the educational process. Recommended by the Council of the Educational and Methodological Association of Russian Universities for Education in Management as a teaching aid in the specialty “Organization Management”.

The results of foreign and domestic research and practical experience in personnel management are summarized. Methods for constructing a personnel management system are considered; formation of personnel policy and personnel management strategy; personnel and operational planning; technology of recruitment, career guidance, labor adaptation, business career management and promotion; motivation and stimulation; organization of social protection; personnel certification, assessment of labor results of departments and employees, assessment of the effectiveness of personnel management. Contains practical assignments on the topics of the discipline being studied. Corresponds to the current Federal State Educational Standard for secondary vocational education of the new generation. For students of educational institutions of secondary vocational education.

On our website you can download the book “Human Resource Management” by Kibanov Ardalyon Yakovlevich for free and without registration in fb2, rtf, epub, pdf, txt format, read the book online or buy the book in the online store.